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Insung Times







                     “Tragic Incident on Alaska Airlines: Dog’s Death

                     Raises Concerns Over Crew’s Handling of Sensitive


                     Situations”








                         10313 Song mi jin             Then the day I went back to San Francisco on February
                                                      1st.

                                                       When I came back, I bought a first-class ticket, informed
                                                      them that I was accompanied by pets in the cabin before
                                                      the flight according to Alaska Airlines policy, and then
                                                      paid an additional fee of $100 per pet at the airport before
                                                      moving the dogs to the standard cage.

                                                       However, just before takeoff, the crew claimed that
                                                      they were asked to move to the economy seat for safety.
                                                      “Moving a dog just before takeoff is very dangerous for the
                                                      dog,” he said. “When people move it to a full seat, the dog
                                                      is very anxious and excited leads to extremely dangerous
                                                      heart problems.” However, the airline’s employees ignored
                                                      his explanation.

                                                       Finally, Mr. Contilo followed the crew’s words and
                                                      claimed that one of the dogs had very severe anxiety
                                                      symptoms. Later, when he arrived in San Francisco, he
                                                      said that the dog’s body was already completely rigid.

                                                       Contilo did not receive any action or contact from the
                                                      airline about the death of the dog until he filed a lawsuit,
                                                      and explained that the dead dog was like a child.

                                                       Meanwhile, the Alaska Airlines has not issued an official
                                                      position in this regard so far. When I first came across
                                                      the news article, I was shocked as a person who regards
                                                      dogs as a family member. Even as a student preparing for
                                                      the crew, I felt that the crew’s response was very wrong.
                                                      First of all, I thought that the crew should not do it was a
                                                      behavior that the crew should not check the status even
                                                      though they did not check the status even though they
                                                      explained that dogs were sensitive to the environment,
                                                      so they gave them that they were sensitive to the
                                                      environment. I thought it would be good to give a strong
                                                      punishment in that the fact that the crew did not checking
                                                      the status of the passenger even though they explained
                                                      that they were sensitive to the environment. I think
                                                      someone who raises a pator prepares a crew member will
                                                      know what’s wrong.






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